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Contact
For order help, include your order number and the email used at checkout. Our reply goal is within 24 hours.
Questions about an order, a product, or a return? Send us a message and we'll get back to you within 24 hours.
freshfromkoreabeauty@outlook.com
If your question is about an order, please include your order number and the email address used at checkout. For a damaged or incorrect item, attach clear photos of the product and its packaging.
Before you write
- Order status — check your shipping confirmation email for tracking
- Delivery times and shipping areas — Shipping Policy
- Returns and refunds — Return and Refund Policy
- General questions — FAQ
Returns
Please do not mail a return to our business address, or to the address shown on your package, unless we have sent you written return authorization and the correct return destination. Products are fulfilled from different locations, and unauthorized returns may be delayed or refused.
Business details
Fresh From Korea is operated by:
GAIA, LLC
6621 19th St E, Sarasota, FL 34243, United States
We handle customer support by email so that every order question has a written record.
You can also email freshfromkoreabeauty@outlook.com. Do not mail returns to the business address without written authorization.